i5

Electronic Billing with DELPHI

DELPHI allows you to submit your insurance claims electronically, and in most cases, this can be done for FREE.  In order to accomplish this, DELPHI uses a "clearinghouse" called Office Ally.  Electronic billing is totally integrated into DELPHI and allows you to submit claims to over 4500+ insurance companies.  Here's a complete list if you're interested. (Office Ally Payer List) 

As stated above, electronic billing is free in most cases.  Very simply put, if over half of your total claim volume for any given month is COMMERCIAL, then electronic billing is free.  If over half of your total claim volume for any given month is GOVERNMENT (Medicare, Medicaid, and a few others,) then you will pay Office Ally a monthly fee of $20 dollars.  Either way, it is a great deal, and we find that only about 1 in 30 of our practices/customers actually have to pay the fee.  Unfortunately, that is little comfort to the people who have to pay, but it is still cheaper than your alternatives.

Follow the directions below to begin setting up your version of DELPHI for electronic billing.

The instructions assume you are familiar with how to create insurance bills in DELPHI.  You can watch an Insurance Billing Overview video if needed, but do not attempt these instructions until you understand how DELPHI creates insurance claims.

Electronic Billing Checklist:

1. Office Ally Enrollment Form.  Click on the link to the left, print out the form, and send it to Office Ally.  You should receive an email back within 1 day confirming your enrollment along with a User Name, and Password.  They will also schedule an appointment with you sometime within the next week or two.  Don't worry about the appointment.  If you follow these instructions, then you will be submitting electronic claims long before your appointment with Office Ally.  Later, your appointment with Office Ally will be helpful in leaning about some of the reports they offer.
2. Office Ally requests that you set aside 10 claims for your initial test.  We will show you how to do this in the following instructions.
3. In DELPHI, setup your Insurance Carriers for electronic billing.  Watch this video for instructions.
4. In DELPHI, verify the Claim Form Type as "CMS-Electronic" for each client that you intend to electronically bill.  Watch this video for instructions.
5. In DELPHI, create a batch of electronic claims.  Watch this video for instructions.  Again, you should be familiar with the Insurance Billing Overview.
6. Upload your claims to Office Ally.  Watch this video for instructions.